The Langham

Currently, I serve as a Club Lounge Ambassador at The Langham Chicago, one of the nation’s top-ranked luxury hotel properties. Operating within a Forbes Five-Star environment, I engage directly with high-profile and celebrity guests while promoting the hotel’s premier amenity: The Club Lounge—an exclusive, full-service space offering panoramic views of the Chicago River in the heart of the city.

Rooted in personalization, storytelling, and elevated service, I work alongside a team representing the highest standard of hospitality to create memorable, detail-driven guest experiences. From the hotel’s renowned Afternoon Tea service to bespoke celebrations and seasonal activations, I contribute to immersing luxury travelers in experiences defined by The Langham’s signature blend of British heritage and modern Asian influence.

This role has given me a unique perspective on how luxury brands cultivate loyalty and perception through every guest interaction—insight I bring into my broader aspirations in communications and marketing.